Efficient communication enhances care work

The 9Solutions care home solution keeps the staff automatically informed about resident events. Receiving and forwarding alarms and logging events with the easy-to-use Smooth Lite mobile application enhances information sharing and processing, freeing time to actual care work. Alarms and information can be forwarded to selected recipients and to external systems and call centres, if necessary.

Analytics and reporting to support care, resourcing and decision-making

The 9Solutions care home solution produces and analyses data, which helps professionals assess the individual situation of an aged person and anticipate care needs. Information about the whole organisation is accessible at a glance in the Smooth user interface and can be utilised for assuring service quality and developing operations. The solution provides also detailed reports on call response times, duration of care work and residents’ activity levels, for example.