87,000 customers come to the Emergency Department of Oulu University Hospital (OYS) annually. Days are hectic and this emphasises the operation and usability of communication and safety solutions. Cooperation with 9Solutions Oy has brought solutions to the safety and accessibility of both customers and staff, and made the work of the hospital staff easier.
9Solutions Oy provides safety and communication solutions designed to meet the requirements of health care organisations. The goal of the company is to improve safety and efficiency in health care. This pursuit has been successful in the case of OYS.
Cooperation with 9Solutions is easy and simple. Everything has turned out really well.
The alarm system of OYS was inadequate at the starting point. Customers couldn’t reach nurses well enough, and staff safety also required updating in systems. The solutions resulting from the cooperation have benefited both the employees and customers.
– Now each employee has a personal safety button for making an alarm when necessary. The system also displays the location of the alarm automatically to security guards, explains nurse Jarmo Lohela from OYS Emergency Department.
Furthermore, each patient bed now has an alarm button and the number of displays in the corridors has been tripled. Calling for nurses and getting help is therefore easier and quicker.
All things considered, the system implemented for the Northern Ostrobothnia Hospital District has been satisfying. 9Solutions contemplated solutions from the OYS point of view, and the design and implementation was customer-oriented.
– The 9Solutions system made our work immensely easier, and so I can recommend it to all similar institutions, Lohela concludes.
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