Prompt help with locating nurse call system – Mehiläinen care

Locating nurse call system brings help quickly when it’s needed

Mainiokoti Kaisla in Espoo, Finland is one of Mehiläinen’s care homes. Mainiokoti Kaisla uses the 9Solutions system designed for care homes for delivering help to residents when they need it. The solution has proved highly functional. The customers of Mainiokoti Kaisla consist of elderly people and many of them have some kind of dementia background or deficiency in functional ability that makes living at home impossible.

– We provide enhanced living services for elderly people, says Mainiokoti Kaisla unit manager Sari Kauppinen-Hankaa.

Safety wristband has proved functional

The 9Solutions system was introduced at the same time when Mainiokoti Kaisla moved to its current premises in Kaisla in March 2018. The 9Solutions system has been in use already earlier in other Mehiläinen units.

– The product we mainly use is the safety wristband. The wristband is used by all customers who are able to use it, Kauppinen-Hankaa says. – 9Solutions has also many other products, but our experience in this unit is that the safety wristband is highly functional, Kauppinen-Hankaa continues.

Mainiokoti Kaisla has been satisfied with 9Solutions especially because a customer can get help quickly when needed with the safety wristband.

Help quickly available

At first, the nursing staff in Mainiokoti Kaisla was a little nervous about deploying the system. Now it’s already a natural and normal part of daily life. For example, an alarm from a safety wristband is answered like a normal phone call.

– Our residents press the button on the wristband often when they have some urgency or wish, or when they want to keep company or tell something, says team leader Ene Polluks. – In practice, it’s a means for us to talk and help quickly. We use it in many situations, Polluks describes.

Mainiokoti Kaisla has been satisfied with 9Solutions

One of the benefits from the system and wristband is the alarms it makes by itself when, for example, a resident exits the care home premises without the staff knowing about it. Then the staff is immediately notified also about the door where the resident has exited.

– Mainiokoti Kaisla has been satisfied with 9Solutions especially because a customer can get help quickly when needed with the safety wristband, Kauppinen-Hankaa points out.